Hotel pet friendly - More information by phone (12) 3669 8000

100% non-smoking hotel. If a smoke signal is identified in the apartment, an extra cleaning and deodorizing fee will be charged.

We do not accept checks.

Payment Policy:

You will be credited 100% of the 1st night 7 days before your check in.

Cancellation Policy and No Show
From the payment of the first installment the reservation will be confirmed. Should there be a need to cancel or change the date of the reservation, the client must communicate in writing (via e-mail) to the Reservation Center of the hotel, not being accepted cancellation or change by telephone. The cancellation or change of dates will be subject to the collection of fees according to the conditions below. The balance of payment of the daily rates will be charged at check-out.

Change of booking dates:
There will be no date transfer fee, only any difference in price between one period and another, subject to the following deadlines: - 07 days prior to the date of entry. Note: Always according to the availability of vacancies in the hotel.

Booking cancellation:
Considering the beginning of the package or daily, the amount paid will be refunded as follows:

up to 15 days prior to the check in date: the return will be complete, discounting administrative fees;
between 14 and 07 days prior to the check in date, a letter of credit will be issued in the amount of the payment made;
06 days prior to the beginning of the entry, THERE WILL BE NO REFUND OF THE PAYMENT AMOUNT.
Cancellation without cancellation - "no show":
Non-attendance without prior written notice, on the expected date of arrival, will be considered "no show" (withdrawal without cancellation). The vacancy will remain available for 24 hours, from the time of entry. After this period the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. THERE WILL BE NO REFUND OF THE PAYMENT AMOUNT.

Withdrawal after entry:
The cancellation of stay upon arrival or after entry into the hotel, as well as early departure for any reason SHALL NOT GIVE RIGHT TO ANY TYPE OF REFUND, REFUND OF MONEY OR CREDIT ON NEW DAILY, resulting in the total loss of the amount paid for the package or daily .

How do we share your personal information with third parties?

  • BookingSuite: Your personal data may be shared with BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands, the company which operates this website and the website